How to Stop Auto-Renewal on MTN (2026)
MTN’s auto-renewal feature automatically renews your data bundle when it expires, provided you have enough airtime on your line. While this feature can be convenient, many users prefer to disable it to avoid unexpected deductions or switch to a different data plan. This guide explains the different methods you can use to stop auto-renewal on MTN in 2026.
In summary; To stop auto-renewal on MTN, dial 3121*12# and follow the on-screen instructions, send NO + Bundle Code to 312 (for example, NO103 to 312), or disable recurring subscriptions through the myMTN NG app. To manage Value-Added Services (VAS), dial *305#.
What Is MTN Auto-Renewal?
MTN auto-renewal is a service that automatically purchases the same data bundle once your current subscription expires. The renewal happens only when sufficient airtime is available on your line. This feature ensures uninterrupted internet access but may result in unwanted airtime deductions if left active. MTN allows customers to cancel auto-renewal at any time through SMS, USSD codes, or the MyMTN app.
How to Stop Auto-Renewal on MTN Using USSD
The easiest way to disable auto-renewal is through MTN’s USSD menu.
Steps to Follow
- Dial *312# on your MTN line.
- Select Data Plans.
- Choose Manage Data.
- Select Cancel Auto-Renewal.
- Choose the active plan you want to stop renewing.
- Confirm your request.
Once completed, MTN will send a confirmation message informing you that auto-renewal has been disabled.
How to Cancel MTN Auto-Renewal by SMS
MTN also allows subscribers to stop auto-renewal through SMS.
Steps to Follow
- Open your messaging application.
- Type NO followed by your bundle code.
- Send the message to 312.
For example, if your bundle code is 103, send NO103 to 312. MTN will send a confirmation SMS once the request has been processed.
How to Disable Auto-Renewal Using the MyMTN App
The MyMTN app provides a simple way to manage subscriptions.
Steps to Follow
- Open the MyMTN app.
- Log in with your MTN number.
- Navigate to Subscriptions or Manage Plans.
- Locate the active data bundle.
- Toggle the auto-renewal option off.
- Confirm your selection.
The app will immediately update your subscription status and prevent future automatic renewals.
How to Check Active MTN Data Subscriptions
Before cancelling auto-renewal, it may be helpful to confirm which bundle is currently active.
You can check your subscriptions by:
- Dialing *312#
- Using the MyMTN app
- Viewing active plans within the Manage Data section
This allows you to identify the exact bundle that is renewing automatically and disable it accordingly.
Common Reasons to Stop MTN Auto-Renewal
Many MTN users disable auto-renewal for several reasons:
- To prevent unexpected airtime deductions.
- To switch to a different data plan.
- To control monthly data spending.
- To avoid renewing a bundle that is no longer needed.
- To manually select better promotional offers when available.
Stopping auto-renewal gives you greater control over how and when you purchase data bundles.
Frequently Asked Questions
How do I stop MTN auto-renewal immediately?
Dial *312#, select Manage Data, and choose Cancel Auto-Renewal. You can also send NO followed by your bundle code to 312.
Can I turn MTN auto-renewal back on later?
Yes. MTN allows you to reactivate auto-renewal whenever you want through the MyMTN app, USSD menu, or by sending the appropriate renewal command.
Will my current data bundle be cancelled?
No. Disabling auto-renewal only prevents future renewals. Your current bundle remains active until it expires.
Why is MTN still renewing my data bundle?
If auto-renewal continues after cancellation, verify that you received a confirmation message from MTN. You may also need to repeat the process or contact MTN customer support for assistance.
Conclusion
Stopping auto-renewal on MTN is simple and can be done through USSD codes, SMS, or the MyMTN app. Whether you want to avoid unexpected airtime deductions or switch to another data plan, disabling auto-renewal gives you complete control over your subscriptions. Always confirm that you receive MTN’s cancellation notification to ensure the request was successful.
